Manage your account: update your email, password, and profile
Update your email, password, and basic profile details anytime from the Account page at /app/account.
You can update your email, password, and basic profile details anytime from the Account page (/app/account). Here’s how.
Open your Account page
- Sign in at supapark.com.
- Go to Account (
/app/account) from the menu. - You’ll see your profile, email, and password settings all on one page.
Update your email
- On the Account page, find the Email field.
- Enter your new email address.
- Save your changes. You may be asked to confirm the new address — check that inbox for a verification message and follow the link.
Your email is where SupaPark sends email alerts, so keep it current to avoid missing a dining drop or a Lightning Lane refill.
Change your password
- On the Account page, open the Password section.
- Enter your current password, then your new one.
- Save. You’ll use the new password the next time you sign in.
If you’ve forgotten your current password, use the “Forgot password” link on the sign-in screen to reset it by email instead.
Update your basic profile
- Edit fields like your name and notification preferences on the Account page.
- Save your changes.
Looking for family details?
Child height profiles, ride-eligibility, and stroller/quiet routes live on the separate Family pages (/app/families and /app/family-profile), not here. Those features are part of the Family plan ($30/mo).
Billing and plan changes
To change your plan or payment method, head to Billing (/app/billing) — that’s separate from your account profile.
A quick tip on alerts
Updating your email keeps email alerts flowing, but web push is the fastest channel — make sure your browser permission is granted (and install SupaPark as a PWA) so time-sensitive alerts reach you instantly. SMS alerts are available on the Family plan.
Remember: SupaPark watches and alerts — it never books for you. When a reservation or Lightning Lane drops, you’ll confirm it in your own My Disney Experience app.
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