Upgrade or change your plan

<!–web-only–>Plan changes happen on your Billing page — open the Account overlay in the app (path: /app/billing). Payments run through Stripe, so SupaPark never sees or stores your card details.<!–/web-only–><!–ios-only Plan changes happen where you subscribed. In the iPhone app, upgrades go through your App Store account, and plan changes are managed in iPhone Settings → your name → Subscriptions. /ios-only–><!–android-only Plan changes happen where you subscribed. In the Android app, upgrades go through your Google Play account, and plan changes are managed in the Play Store app → your profile → Payments & subscriptions → Subscriptions. /android-only–>

The three plans

• Free — free forever, no trial. Live wait times, the Real Wait board, live Lightning Lane availability, the park map, ride and dining catalogs, crowd calendar, best-time-to-ride, 300+ guides, and up to 10 alert emails a day.
• Silver — $19/month or <!–web-only–>$125/year<!–/web-only–><!–ios-only $124.99/year /ios-only–><!–android-only $125/year /android-only–>. 5 push alerts a day, unlimited alert emails, 10 Merlin questions a day, unlimited Drop Watches on dining reservations and Lightning Lane refills, Drop Odds, the full dining availability board, the 7 AM Board, Park-Day Builder, and the Lightning Lane Pricing Advisor.
• Gold — $29/month or $199/year. Everything in Silver with the caps removed: unlimited push alerts, unlimited Merlin, plus the proactive Merlin agent, child height profiles, ride-eligibility matrix, Rider Switch, stroller and quiet routes, multi-party planning, every subscriber-only guide, and SMS alerts.

Every wait time, forecast and guide is free on all plans. What paid plans add is alert delivery and Merlin — not access to the data.

How to upgrade

<!–web-only–>

1. Open the Account overlay in the app and choose Billing.

2. Pick the plan you want — Silver or Gold.

3. Choose monthly or annual billing.

4. Select Upgrade to open secure Stripe checkout.

5. Enter your payment details and confirm.

6. You’ll land back in SupaPark with the new plan active. <!–/web-only–><!–ios-only

7. Open More → Go Silver, or tap any locked feature.

8. Pick the plan you want — Silver or Gold — and monthly or annual billing.

9. Confirm with the App Store. Your plan is active the moment Apple confirms.

/ios-only–><!–android-only

1. Open More → Go Silver, or tap any locked feature.
2. Pick the plan you want — Silver or Gold — and monthly or annual billing.
3. Confirm with Google Play. Your plan is active the moment Google confirms.

/android-only–>

How to switch, downgrade, or cancel

<!–web-only–> Same place. On the Billing page you can move between Silver and Gold, switch monthly to annual, update your card, or cancel. Subscriptions cancel any time — no phone call needed. <!–/web-only–><!–ios-only

iPhone Settings → your name → Subscriptions → SupaPark is where you switch plans, change billing period, or cancel. Subscriptions cancel any time — no phone call needed.

/ios-only–><!–android-only

Play Store app → your profile → Payments & subscriptions → Subscriptions → SupaPark is where you switch plans, change billing period, or cancel. Subscriptions cancel any time — no phone call needed.

/android-only–>

When changes take effect

• Upgrades (Free → Silver, Silver → Gold) are immediate. As soon as your payment is confirmed, your new limits unlock. Push alerts on Silver and Gold also need permission from your browser or phone — grant it the first time you’re asked, or nothing will reach you.
• Monthly → annual takes effect right away and starts a fresh annual term.
• Downgrades and cancellations take effect at the end of the period you’ve already paid for. You keep Gold or Silver features until then, and you won’t be charged again. Nothing is deleted — your watches and family details stay put; the ones your new plan doesn’t cover simply stop being delivered.

Good to know

• Your watches keep running through a change. A dining Drop Watch you set on the Dining page keeps watching; only the delivery channel changes with your plan.
• SupaPark never books anything. We watch and alert — when a table frees up or a Lightning Lane refills, you confirm it yourself in Disney’s My Disney Experience app. <!–web-only–>- Receipts and invoices come from Stripe by email at the address on your account.
• If a payment fails, retry from the Billing page with an updated card; your plan stays active until the retry window closes.<!–/web-only–><!–ios-only
• Receipts come from Apple by email, and your purchase history lives in your App Store account. /ios-only–><!–android-only
• Receipts come from Google Play by email, and your purchase history lives in your Google account. /android-only–>

Still stuck? Check the rest of this help centre<!–web-only–> at supapark.com/help<!–/web-only–>.