Using SupaPark during your park day

Here’s the short version: check the morning read before you leave the hotel, work your plan for the first two hours, then let Ride-Now and your alerts drive the rest of the day. You make the decisions — SupaPark just makes sure you’re deciding with current information.

1. Start with the morning read (5 minutes)

Open the Today tab in the app.

1. Check today’s crowd forecast and hours so you know what kind of day you’re walking into.
2. Scan live wait times and the Real Wait board (posted vs. actual) for your park — posted numbers often run high or low, and Real Wait tells you which.
3. Look at live Lightning Lane availability and what’s already sold out.

All of that is free, forever, on every plan.

2. Book your Lightning Lane selections, then work your plan

If you bought Lightning Lane Multi Pass, your selections are made in advance in My Disney Experience — resort guests from 7 days before arrival, off-site guests from 3 days, with the window opening at 7:00 AM Eastern. Once you redeem one (or its window passes), you add the next.

SupaPark’s 7 AM Board (Silver and Gold) shows you what to prioritize when that window opens, and the Park-Day Builder (Silver and Gold, under Plan) turns your priorities into a walkable order for the day. Reorder it whenever plans change — a nap, a downpour, a kid who suddenly wants Dumbo three more times.

3. Watch Ride-Now for your next move

When you’ve finished an attraction and don’t know where to go next, open Ride-Now. It looks at live waits, your ride priority list (5 Must ride → 0 Skip) and where you are, and tells you the best thing to do right now. The heat map is useful for the bigger call: which corner of the park to drift toward.

If you’ve turned on in-park location on the iPhone app, “Near you” and automatic park detection do this without you setting anything.

4. Act on alerts

Drop Watch is the one to lean on. It covers both hard-to-get dining reservations freeing up from cancellations and Lightning Lane refills — set a dining drop from the Dining tab, a Lightning Lane drop from the ride. You can also get told when a ride craters to a walk-on or goes down.

When an alert lands, act fast — drops disappear in minutes:

• Free: up to 10 alert emails a day.
• Silver ($19/mo or $125/yr): 5 push alerts a day the moment a drop happens, unlimited emails, unlimited Drop Watches, plus Drop Odds so you know what’s realistically worth watching.
• Gold ($29/mo or $199/yr): unlimited push, SMS, and the proactive Merlin agent that volunteers your next move with a time window before you ask.

Important: SupaPark never books anything. It pings you the second a table or Lightning Lane opens — you confirm it yourself in My Disney Experience.

5. Adapt

Ask Merlin (Silver: 10 questions a day; Gold: unlimited) things like “what should we ride next?” or “pause my dining watch, we just ate.” Then re-check Ride-Now after every ride, every meal, and every weather change. The plan is a starting point, not a contract.

More detail lives in the help centre at supapark.com/help.