Help Center

Choose your park on the Dashboard to orient SupaPark around today’s waits, conditions, and planning shortcuts.

Learn how to enable SupaPark email, push, and Gold SMS alerts so Drop Watch and ride alerts can reach you quickly.

Add SupaPark to your phone’s home screen so it opens like an app and, on supported plans, can deliver push alerts more reliably.

Create or access your SupaPark account at supapark.com using email and password, a magic link, Google, or Apple.

Learn how SupaPark uses live data and instant alerts to help you navigate Walt Disney World, and see what's included in our Free, Silver, and Gold plans.

A simple day-of workflow: check the morning read, work your plan, watch Ride-Now, act on alerts, and adapt as the park changes.

Track continuously updated wait times and Real Wait estimates for all four Walt Disney World parks right from your dashboard and the Rides tab.

Ride-Now shows every live wait in the park you're standing in, flags walk-ons, and highlights waits that just cratered — so your next move is always the shortest line worth walking to.

If a SupaPark alert did not arrive, check your plan, notification permissions, watch status, and whether a real drop or change actually happened.

Learn how SupaPark instantly alerts you when a Lightning Lane becomes available, and how to quickly secure it in the My Disney Experience app.

Sold-out Lightning Lanes often refill when guests change their plans; here's how SupaPark's Drop Watch catches them and alerts you instantly.

Use Drop Watch to track a restaurant, date, and party size so SupaPark can alert you when a cancelled table becomes available.

Use Ride & wait-time alerts to get pinged when a ride suddenly drops to a very short wait or goes down, so you can react quickly without staring at the live board.

SupaPark watches for ride, Lightning Lane, and dining opportunities, then alerts you so you can act quickly in My Disney Experience.

The Park-Day Builder (Silver and Gold) takes the rides and meals you care about and sequences them into a realistic, time-ordered park day based on forecast waits and park layout.

SupaPark’s Pricing Advisor helps Silver and Gold guests estimate whether Lightning Lane Multi Pass or Single Pass is likely to save enough time to justify the cost for their party, park, and date.

Use the 7 AM Board to rank your Lightning Lane Multi Pass selections by time saved, sell-out risk, and what matters most to your family.

Use SupaPark's best-time-to-ride forecaster to see each attraction's quietest hours across the day, then plan your visit around them.

Use SupaPark's crowd calendar to compare each Walt Disney World park by date on a 1–10 busyness scale and pick the calmest day for your trip.

Learn how SupaPark blends historical patterns and live park data to forecast wait times, and why we use confidence scores to keep our predictions honest.

Learn how SupaPark helps families use Rider Switch, find stroller-friendly paths, and locate quiet zones to recharge.

Gold members can use child height profiles and the ride-eligibility matrix to see which Walt Disney World rides each family member is tall enough for across all four parks.

Set up family profiles to track child heights and get personalized, height-eligible ride recommendations.

Here’s how to update your payment card, retry a failed charge, find receipts, and understand what happens to your SupaPark access.

Share your unique invite link to give friends 14 free days of the Silver plan, and you will earn 14 free days of Silver for yourself when they sign up.

Learn how to easily cancel your SupaPark Silver or Gold subscription at any time, and how to contact our support team if you need a refund.

Upgrade, downgrade, or cancel your SupaPark plan on the Billing page using secure Stripe checkout, and see exactly when each change takes effect.

SupaPark has three plans: Free, Silver, and Gold, with paid plans adding faster, higher-volume alerts and Merlin rather than locking away live park data.

Need help or found a bug? Here's how to reach the SupaPark team and what to include so we can fix it fast.

If SupaPark alerts are not appearing, check that the alert is set, the notification channel is enabled, and your device or browser is allowed to deliver notifications.

A plain-English guide to what data SupaPark uses to run your alerts, how we protect your Disney account, and how to manage your notifications.

How to delete your SupaPark account, what happens to your data and any subscription, and how to request deletion by email if you don't see a self-serve option.

Learn how to update your email address, password, and basic profile information from your SupaPark Account overlay.