Help Center

Switch on push, email, or SMS alerts in Settings so SupaPark can ping you the moment a dining table drops, a Lightning Lane refills, or a ride goes walk-on.

Add SupaPark to your home screen on iPhone or Android so it opens full-screen and your alerts land reliably.

Choose your park on the Dashboard to orient SupaPark around today’s waits, conditions, and planning shortcuts.

Create or access your SupaPark account at supapark.com using email and password, a magic link, Google, or Apple.

Learn how SupaPark uses live data and instant alerts to help you navigate Walt Disney World, and see what's included in our Free, Silver, and Gold plans.

A simple day-of workflow: check the morning read, work your plan, watch Ride-Now, act on alerts, and adapt as the park changes.

Track continuously updated wait times and Real Wait estimates for all four Walt Disney World parks right from your dashboard and the Rides tab.

Ride-Now shows every live wait in the park you're standing in, flags walk-ons, and highlights waits that just cratered — so your next move is always the shortest line worth walking to.

To snipe a booked-up Disney World restaurant, set a free dining Drop Watch: SupaPark alerts you the moment a cancellation frees the table, and you book it in My Disney Experience.

SupaPark alerts watch Disney World for you — Lightning Lane refills, dining cancellations, wait drops and ride closures — and tell you by email (free), push or SMS so you can book it in My Disney Experience.

If a SupaPark alert did not arrive, check your plan, notification permissions, watch status, and whether a real drop or change actually happened.

Learn how SupaPark instantly alerts you when a Lightning Lane becomes available, and how to quickly secure it in the My Disney Experience app.

Sold-out Lightning Lane? Return times come back when guests modify or cancel. A free SupaPark Drop Watch emails you the moment one reappears.

Ride and wait-time alerts tell you when a ride's posted wait drops toward walk-on or when a ride goes down or reopens. Free by email; push on Silver and Gold.

The Park-Day Builder (Silver and Gold) takes your must-do rides and turns them into a realistic, time-ordered plan built around forecast waits, Lightning Lane timing, and your dining.

SupaPark’s Pricing Advisor helps Silver and Gold guests estimate whether Lightning Lane Multi Pass or Single Pass is likely to save enough time to justify the cost for their party, park, and date.

Use the 7 AM Board to rank your Lightning Lane Multi Pass selections by time saved, sell-out risk, and what matters most to your family.

Use SupaPark's best-time-to-ride forecaster to see each attraction's quietest hours across the day, then plan your visit around them.

Use SupaPark's crowd calendar to compare each Walt Disney World park by date on a 1–10 busyness scale and pick the calmest day for your trip.

Learn how SupaPark blends historical patterns and live park data to forecast wait times, and why we use confidence scores to keep our predictions honest.

Learn how SupaPark helps families use Rider Switch, find stroller-friendly paths, and locate quiet zones to recharge.

Gold members can use child height profiles and the ride-eligibility matrix to see which Walt Disney World rides each family member is tall enough for across all four parks.

Set up family profiles to track child heights and get personalized, height-eligible ride recommendations.

Change between Free, Silver and Gold from the Account overlay in the SupaPark app — upgrades unlock right away, and downgrades hold until your current period ends.

A plain comparison of SupaPark's three plans, their exact prices, and what each one adds — paid plans buy alert delivery and Merlin, not access to the data.

Here’s how to update your payment card, retry a failed charge, find receipts, and understand what happens to your SupaPark access.

Share your unique invite link to give friends 14 free days of the Silver plan, and you will earn 14 free days of Silver for yourself when they sign up.

Learn how to easily cancel your SupaPark Silver or Gold subscription at any time, and how to contact our support team if you need a refund.

A step-by-step checklist for fixing missing SupaPark push alerts — permissions, app install, battery saver, and channel settings — plus how to confirm your watch is actually set.

Need help or found a bug? Here's how to reach the SupaPark team and what to include so we can fix it fast.

A plain-English guide to what data SupaPark uses to run your alerts, how we protect your Disney account, and how to manage your notifications.

How to delete your SupaPark account, what happens to your data and any subscription, and how to request deletion by email if you don't see a self-serve option.

Learn how to update your email address, password, and basic profile information from your SupaPark Account overlay.