Terms of Service

1. Acceptance of These Terms

These Terms of Service (the "Terms") are a binding agreement between you and SupaPark ("SupaPark," "we," "us," or "our") governing your access to and use of the SupaPark website, web application, and related services (collectively, the "Service"). By creating an account, purchasing a subscription, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

You must be at least 13 years old to use the Service, and at least 18 years old (or the age of majority in your jurisdiction) to purchase a paid subscription.

2. Description of the Service

SupaPark is a park-planning and decision-support tool for guests visiting Walt Disney World Resort in Florida. The Service provides features such as wait-time intelligence, crowd predictions, Lightning Lane planning support, dining availability alerts, day plans, and related analytics and notifications.

The Service is informational decision support only. SupaPark does not sell park tickets, make reservations on your behalf inside official systems, or guarantee ride access, reservation availability, pricing, or operating schedules. You remain responsible for all bookings, purchases, modifications, and cancellations made through official channels.

3. Not Affiliated with Disney

SupaPark is an independent product. SupaPark is not affiliated with, endorsed by, sponsored by, or in any way officially connected with The Walt Disney Company, Disney Parks, Experiences and Products, Walt Disney World Resort, or any of their subsidiaries or affiliates. All Disney park, attraction, restaurant, and product names referenced in the Service are trademarks of their respective owners and are used for identification purposes only.

4. Accounts and Security

To use most features you must create an account with a valid email address. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly at [email protected] if you suspect unauthorized use of your account.

You agree to provide accurate account information and to keep it up to date. We may suspend or terminate accounts that provide false information, abuse the Service, or violate these Terms.

5. Plans, Billing, and Renewals

SupaPark offers three plans: Free, Silver, and Gold. Silver is $19.00 per month or $124.99 per year. Gold is $29.00 per month or $199.00 per year. Prices shown in the iOS app are the prices charged by the App Store in your local currency and may differ slightly from the prices shown on our website. Features, limits, prices, and access periods are described on our pricing page and may change over time; changes will not retroactively reduce a period you have already paid for.

WHERE YOU BOUGHT YOUR SUBSCRIPTION DETERMINES HOW IT IS BILLED AND CANCELLED. If you subscribed inside the SupaPark iOS app, your subscription is sold and billed by Apple through your Apple ID, and it is governed by Apple's terms as well as these Terms. If you subscribed on our website, payment is processed by Stripe on behalf of Sean Ventures LLC as merchant of record; SupaPark does not store your full card details.

Both channels renew automatically. An App Store subscription renews unless auto-renew is turned off at least 24 hours before the end of the current period, and your Apple ID is charged for renewal within 24 hours before the period ends. A website subscription renews at the then-current rate until you cancel.

TO CANCEL AN APP STORE SUBSCRIPTION YOU MUST USE YOUR APPLE ID SETTINGS (Settings > your name > Subscriptions on your device). We cannot cancel, refund, or change an App Store subscription on your behalf, and refunds for App Store purchases are handled solely by Apple under its own policies. To cancel a website subscription, use your account billing page. In both cases cancellation takes effect at the end of the current paid period, and except where required by law or by Apple's policies, payments are non-refundable, including for partially used periods.

6. Acceptable Use

You agree not to misuse the Service. In particular, you will not:

• Resell, sublicense, scrape, or redistribute Service data or content without our prior written consent;
• Use automated scripts to access the Service in a manner that imposes unreasonable load or circumvents rate limits or access controls;
• Attempt to probe, bypass, or breach security or authentication measures;
• Use the Service to violate any law, third-party right, or the terms of any official park platform;
• Share one account across more people than your tier permits, or misrepresent your eligibility for any tier.

7. Data Accuracy and Availability

Wait times, crowd levels, availability windows, schedules, prices, and similar operational data shown in the Service are estimates derived from third-party and observed sources. This data may be delayed, cached, incomplete, or wrong, and park conditions can change without notice. Where possible, the Service labels data freshness and confidence, but you should always verify time-sensitive decisions against official sources.

We strive for high availability but do not guarantee that the Service will be uninterrupted, timely, or error-free. We may modify, suspend, or discontinue any feature at any time.

8. Intellectual Property

The Service, including its software, design, text, and original content, is owned by SupaPark and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial trip planning. Plans, preferences, and other content you create in your account remain yours; you grant us a license to process that content as needed to operate the Service.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SUPAPARK DOES NOT WARRANT THAT RECOMMENDATIONS WILL PRODUCE ANY PARTICULAR OUTCOME, INCLUDING SHORTER WAITS, SUCCESSFUL RESERVATIONS, OR COST SAVINGS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPAPARK AND ITS OFFICERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, ENJOYMENT, OR VACATION VALUE, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR (B) FIFTY US DOLLARS (USD $50).

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless SupaPark from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your misuse of the Service or your violation of these Terms or applicable law.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the Service. Sections that by their nature should survive termination (including Sections 8 through 11) will survive.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by email before the changes take effect. Your continued use of the Service after the effective date of revised Terms constitutes acceptance of the changes.

14. Governing Law and Contact

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles, and any disputes will be resolved in the state or federal courts located in Orange County, Florida, unless applicable law requires otherwise.

Questions about these Terms? Contact us at [email protected].