Turn on alerts & notifications

Turn on alerts & notifications

SupaPark can alert you by email, push notification, and, on Gold, SMS. You manage your alert channels from the in-app Settings overlay, and you can review your active alerts from Alerts at /app/alerts.

SupaPark only watches and alerts. When a dining reservation opens, a Lightning Lane refills, or a ride wait drops, SupaPark pings you so you can act in Disney’s My Disney Experience app.

What each plan includes

• Free: up to 10 alert emails per day, including Drop Watch by email.
• Silver: 5 push alerts per day, unlimited alert emails, and unlimited Drop Watches for dining reservations and Lightning Lane refills.
• Gold: unlimited push alerts, unlimited emails, and SMS alerts.

Push notifications are Silver and Gold only. SMS alerts are Gold only.

Turn on email alerts

1. Open SupaPark and go to the in-app Settings overlay.
2. Check that your email address is correct.
3. Make sure email alerts are enabled for the alert types you want.
4. Create or review your watches from Alerts or set up dining Drop Watch from the Dining page.

Email works on every plan, but Free is limited to 10 alert emails per day.

Turn on web push notifications

1. Open SupaPark in your browser.
2. Go to the in-app Settings overlay.
3. Enable push notifications.
4. When your browser asks for permission, choose Allow.
5. Keep browser and operating-system notifications enabled for SupaPark.

If you choose Block on the browser prompt, SupaPark cannot send push alerts until you change that permission in your browser or device settings.

Why installing SupaPark helps push reliability

For the most reliable push alerts, install SupaPark as a web app on your phone or computer. Installing the PWA helps your device treat SupaPark more like an app, which can make alerts more dependable than relying on a normal browser tab.

You can still use SupaPark in the browser, but push notifications usually work best when the app is installed and notifications are allowed at both the browser and operating-system level.

Turn on SMS alerts

SMS alerts are included on Gold only.

1. Open the in-app Settings overlay.
2. Add or confirm your mobile number.
3. Enable SMS alerts.
4. Save your notification preferences.

SMS is useful for high-priority alerts, especially when you do not want to miss a dining Drop Watch opening or Lightning Lane refill.

If notifications are not arriving

1. Confirm your plan includes the channel you are trying to use.
2. Check the in-app Settings overlay to make sure that channel is enabled.
3. For push, confirm your browser permission is set to Allow.
4. Check your phone or computer notification settings for SupaPark.
5. Install the SupaPark PWA if you want stronger push reliability.
6. Check spam or promotions folders for email alerts.
7. Review your active watches in Alerts to make sure the alert is still set up.