My Disney Experience Adds More Resort Room Requests
Published October 21, 2026
Walt Disney World has expanded the room request options inside the My Disney Experience app, giving resort hotel guests more specific ways to state where they want their room before they arrive, according to reports published Wednesday, October 21, 2026. The change adds resort-by-resort preference choices on top of the broader location requests Disney’s online check-in already offered.
As of Wednesday, October 21, 2026, the expansion is described in press coverage rather than in a full published list from Disney, so the exact selections available to you depend on your own reservation.
Disney’s online check-in has let guests submit location preferences and arrival details for years. Reports frame this update as a depth change rather than a new system: instead of only general preferences, the app now surfaces choices tailored to the individual hotel.
The knock-on effect is on the third-party room-request tools and fax services some planners have paid for or used to pass along detailed building, floor, and proximity requests. More specificity inside Disney’s own app makes that extra step unnecessary for some guests.
What we know
- My Disney Experience — expanded, resort-specific room request options reported as of October 21, 2026
- Online check-in — already supported location requests; the new choices are more granular, not brand new
- Room requests — still requests only; Disney does not guarantee a specific building, floor, or view
- Third-party room request services and fax submissions — not prohibited, not discontinued
What’s not confirmed
Disney has not published a complete, verified list of every new selection at every hotel, so there is no confirmation of which preferences exist at which resort. Disney has also not announced that outside room requests are banned, that fax-based requests have ended, or that any planning service is closing. Treat this as reported, not as an official Disney announcement.
What it means for your trip
- When online check-in becomes available for your stay, open your reservation in My Disney Experience and read the preference list for your specific hotel — the options are not uniform across properties, so what your friend saw for their resort may not appear for yours.
- This matters most at sprawling resorts where a room assignment can add ten minutes of walking each way: Caribbean Beach, Art of Animation, Pop Century, Old Key West, Saratoga Springs, and Animal Kingdom Lodge. Name the thing you actually care about — closer to the Skyliner, closer to the main pool or food court, upper floor — rather than a vague “good location.”
- If room location is a genuine need rather than a nicety (connecting rooms, accessibility, a ground floor for mobility), submit it in the app and restate it at the front desk when you arrive. A submitted preference is not a held assignment.
- Before you pay a third-party service purely to file room requests for you, compare what it offers against the preference list now showing on your own reservation. For many guests the overlap is the whole product.
Frequently Asked Questions
Can you request a specific room at Disney World hotels?
You can submit location preferences through online check-in in My Disney Experience, and reports say those choices are now more resort-specific — but Disney does not guarantee a particular building, floor, or room.
Did Disney ban third-party room request services?
No. Disney has not announced any prohibition on outside room requests or the end of fax-based submissions; the app update simply makes those services less necessary for some guests.
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