Two Missing-Person Calls Reported at Disney World Sept. 23

Published September 23, 2026

Two separate missing-person calls were reported to the Orange County Sheriff’s Office from Walt Disney World Resort within a 12-hour span on Wednesday, September 23, 2026, according to reports based on law-enforcement scanner activity. The first came in at 12:40 a.m. from the Transportation & Ticket Center/Disney’s Polynesian Village Resort area; the second at 12:16 p.m. from the Disney Springs area.

As of Wednesday, September 23, neither the Orange County Sheriff’s Office nor Disney has commented publicly on either report, and operations at Disney Springs and in the Magic Kingdom Resort Area are continuing normally.

The overnight call was reportedly mapped to a location along Seven Seas Drive, between the Transportation & Ticket Center and Disney’s Polynesian Village Resort. Scanner reports from Walt Disney World are frequently logged to a generic address for a given park or hotel rather than the precise spot of the response, so the pin is not a reliable indicator of where the report originated.

The afternoon call was similarly mapped to a roadway near Disney Springs rather than the generic address authorities typically use for that district. That, too, cannot be confirmed as the actual location.

It has not been reported whether either person involved is a guest or a Disney cast member, and no names, ages, or descriptions have been released.

What we know

What’s not confirmed

Disney has not confirmed or commented on either report. The Sheriff’s Office has not issued a public statement on either call, and there is no confirmation of whether either person has since been located. Whether the individuals are guests or cast members has not been reported, and neither has any connection between the two calls — nothing reported suggests they are related.

More detail may surface only if charges are filed or if investigators ask the public for help. If either person was found quickly, their identity may never be made public, which is standard privacy practice rather than a sign of anything unusual.

What it means for your trip

No practical change to a September 23 park day: both areas are running normally, and there is no closure, transportation disruption, or access restriction tied to either report.

What it is worth doing, regardless of the news: set a meet-up point with your group the moment you enter each park or Disney Springs, and pick a physical landmark, not “by the shops.” Cell service in crowded areas gets unreliable at closing time, and a named landmark beats a text that doesn’t send.

With kids, write your phone number on something they carry — a wristband, a card in a pocket — and tell them the plan is to find a cast member, identifiable by the name tag, rather than to go looking for you. Cast members are trained for exactly this and every location has a process for it.

If you get separated near Disney Springs or the Transportation & Ticket Center, the bus loop and Seven Seas Drive corridor are large and easy to misjudge on foot. Stay put where you last were together instead of walking toward where you think the other group is heading.

Keep planning: How to Use an AI Disney Guide While You’re in Line

Go deeper — the full guides: Bourbon Steak at the Dolphin: A Planner’s Guide to Booking and Timing · The Secret to Booking The Boathouse at Disney Springs (When Disney Says It’s Full)

SupaPark tracks live wait times and crowd forecasts, and pings you the second a hard-to-get reservation opens or a ride goes walk-on — free to start at supapark.com.