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    Trust

    Editorial policy

    What SupaPark publishes, where the facts come from, and what we do when we get one wrong. SupaPark is independent and is not affiliated with Disney.

    SupaPark is an independent planning app. It is not affiliated with, endorsed by, or sponsored by The Walt Disney Company or its affiliates. SupaPark does not use any Disney copyrighted images, logos, characters or artwork — all artwork, including our guide character Merlin, is SupaPark’s own original work. Disney, Walt Disney World and attraction names are trademarks of their respective owners and are used only to identify the places we write about.

    Where facts come from

    In order of weight, when sources disagree:

    1. Our own measurements. Posted waits, Lightning Lane prices and sell-outs, and dining reservation openings are recorded with a timestamp. The definitions are on the data methodology page.
    2. Disney’s own announcements for hours, closures, prices and policies, linked where we cite them.
    3. Reporting from other outlets, for news we cannot measure ourselves, presented as a report and never as an official announcement.

    Estimates are labeled as estimates. Real Wait, for example, is an estimate of the line you will stand in, not a measurement and not an official figure.

    Dates and freshness

    Every article shows a published date, and an updated date when it was changed in a way that matters to a reader. Live numbers show the time they were read. Anything time-sensitive that is out of date is updated or retired with a redirect to the page that is current.

    When we do not know

    If a data source is missing or stale, the page says so instead of showing a number. We do not fill gaps with guesses, and we do not publish a figure we cannot trace to one of the sources above.

    Bylines

    Articles carry a byline that links to the author’s page. The full list is on the authors page.

    Corrections

    When a published claim is wrong, we fix the page, say what changed when the change matters to a reader, and add a dated entry to the corrections log. To report a mistake, write to support@help.supapark.com and include the page address.

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